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Retell AI 8/10
Voice agent platform for call centers with low-latency, configurable call flows.
| Category | Voice agents |
|---|---|
| Pricing model | usage-based |
| Starting price | $0.055/min infrastructure + LLM/voice/telephony |
| Open source | No |
| Best for | Businesses deploying phone agents quickly |
| Limitations | Typical all-in ~$0.125/min; usage-based billing. |
| Last checked |
What it can do
- Conversation flows and tool calls
- Warm transfer and batch calling
- Analytics
Score breakdown
| autonomy | 8/10 |
|---|---|
| reliability | 8/10 |
| ease | 8/10 |
| value | 8/10 |
| ecosystem | 8/10 |
Balanced ease and control; strong for production.
For agencies
Use cases: client support botsvoice receptionists
| White-label | Partial — Calls, caller ID and widget can be client-branded; dashboard is not rebranded source |
|---|---|
| Multi-client / workspaces | Yes — Separate workspace per client with own agents, numbers, API keys and billing source |
| Partner program | 15% recurring for 12 months program page |
Cost per client, setup time and what broke: not tested yet. This section fills in once Retell AI gets a Henchwork test.